Took a stalled property from 40% occupancy to a stabilized 90%

Took a stalled property from 40% occupancy to a stabilized 90%

Took a stalled property from 40% occupancy to a stabilized 90%

CODA, Nashville, TN

Client

CODA

Developer

Ridgehouse Companies

Ridgehouse Companies

Location

Nashville, TN

Nashville, TN

Class

A

A

Units

150

150

Timeline

Nov 2025 – May 2026

Nov 2025 – May 2026

CODA logo

Project Brief

CODA is a 150-unit Class A, high-amenity apartment community in Nashville's up-and-coming Wedgewood Houston district. When Snaplistings engaged, the property had stalled at 40% occupancy after months of ILS-only marketing in one of Nashville's most saturated Class A submarkets, with a brand-new property management team coming on board at the same time.

Project Brief

CODA is a 150-unit Class A, high-amenity apartment community in Nashville's up-and-coming Wedgewood Houston district. When Snaplistings engaged, the property had stalled at 40% occupancy after months of ILS-only marketing in one of Nashville's most saturated Class A submarkets, with a brand-new property management team coming on board at the same time.

Why had CODA stalled at 40% occupancy?

Nine months of ILS-only marketing had stalled leasing, at least 12 new Class A rentals within five miles were competing for the same renters, and leads were not being turned into tours.

Challenges:

  1. New property manager onboarding mid-engagement

  2. Heavy competition for renters in the marketplace

  3. Leasing stalled after 8 months

  4. No system for converting leads into tours

  5. Phased construction: Phase 1 non-lofts, Phase 2 lofts

Why had CODA stalled at 40% occupancy?

Nine months of ILS-only marketing had stalled leasing, at least 12 new Class A rentals within five miles were competing for the same renters, and leads were not being turned into tours.

Challenges:

  1. New property manager onboarding mid-engagement

  2. Heavy competition for renters in the marketplace

  3. Leasing stalled after 8 months

  4. No system for converting leads into tours

  5. Phased construction: Phase 1 non-lofts, Phase 2 lofts

How did CODA reach 90% occupancy in five months?

By rebuilding the funnel around high-quality paid social and search ads, texting every new lead to book a tour, and giving renters comparison guides that showed why CODA beat nearby buildings.

Top of Funnel: High-quality ads drove clicks and engagement across paid social, replacing passive ILS exposure with creative built to stop the scroll and pull renters into CODA's funnel on channels competitors were not winning.

Middle of Funnel Nurture: The leads CODA was generating were going cold. We built an SMS nurture sequence that texted leads promptly after they signed up on the lead capture page, booking tours directly for the leasing team rather than waiting for prospects to follow up on their own.

Marketplace Education: With at least 12 comparable communities within a five-mile radius, renters needed a reason to choose CODA. We developed comparison infographics, a neighbourhood comparison website and flyers, and built targeted email blasts to lease specific units with special promotional pricing.

How did CODA reach 90% occupancy in five months?

By rebuilding the funnel around high-quality paid social and search ads, texting every new lead to book a tour, and giving renters comparison guides that showed why CODA beat nearby buildings.

Top of Funnel: High-quality ads drove clicks and engagement across paid social, replacing passive ILS exposure with creative built to stop the scroll and pull renters into CODA's funnel on channels competitors were not winning.

Middle of Funnel Nurture: The leads CODA was generating were going cold. We built an SMS nurture sequence that texted leads promptly after they signed up on the lead capture page, booking tours directly for the leasing team rather than waiting for prospects to follow up on their own.

Marketplace Education: With at least 12 comparable communities within a five-mile radius, renters needed a reason to choose CODA. We developed comparison infographics, a neighbourhood comparison website and flyers, and built targeted email blasts to lease specific units with special promotional pricing.

90% Occupancy in 5 Months

From a stalled 40% to stabilization between November and May.

1,100+ Leads Generated

Multi-channel campaigns replaced the single-channel ILS approach.

22% / 47% Lead-to-Tour / Tour-to-App

SMS nurture converted interest to booked tours at scale.

110 Leases Signed

Since Snaplistings was brought on board.

90% Occupancy in 5 Months

From a stalled 40% to stabilization between November and May.

1,100+ Leads Generated

Multi-channel campaigns replaced the single-channel ILS approach.

22% / 47% Lead-to-Tour / Tour-to-App

SMS nurture converted interest to booked tours at scale.

110 Leases Signed

Since Snaplistings was brought on board.

Service used

Lease-up marketing

See the service →

See the service →

As featured in

HousingWire
Crain Communications
Inc. company profile
CustomerThink
2023 Top Women in Marketing Awards

As featured in

HousingWire
Crain Communications
Inc. company profile
CustomerThink
2023 Top Women in Marketing Awards

Hi! Let's Lease Up Your Property

Hi! Let's Lease Up Your Property

Schedule your consultation today to maximize occupancy and boost revenue.

Hi! Let's Lease Up Your Property

Schedule your consultation today to maximize occupancy and boost revenue.

Hi! Let's Lease Up Your Property

Schedule your consultation today to maximize occupancy and boost revenue.

Snaplistings