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Lead generation and nurture

Service

Renter lead generation and nurture

More leads only matter if they turn into tours. We build the lead capture page, follow up every inquiry by text and email, and book tours straight into your leasing teamโ€™s calendar.

<5 sec

initial text response to every lead

84%

Clipper Lofts application-to-lease

~15%

The Current capture-page conversion

700+

The Current waitlist leads

Whatโ€™s included

From the first click to a booked tour, in one connected system.

Lead capture page

A purpose-built page, separate from the property website, that turns clicks into tracked leads.

CRM and lead-management integration

Every lead lands in your system with its source attached.

Text nurture that books tours

Prompt text follow-up that books tours straight into your leasing teamโ€™s calendar.

Email nurture and targeted offers

Sequences that keep interested renters engaged until they are ready to tour.

Waitlist and coming-soon campaigns

A list of qualified renters built before the building opens.

Quick-apply follow-through

Helping toured renters apply while they are still interested.

Funnel reporting

Lead-to-tour, tour-to-application and application-to-lease rates every week.

The method

The method

The SL Renter Funnelโ„ข

The SL Renter Funnelโ„ข

A performance-driven leasing framework designed to attract, qualify and convert renters through one integrated digital journey.

01

01

Attract

Attract

Paid social and search with high quality creative, organic reach on Reddit and Facebook Marketplace, and visibility in AI assistants such as ChatGPT.

02

02

Capture

Capture

A purpose-built lead capture page, separate from the property website, so every inquiry is tracked from the first click.

03

03

Nurture

Nurture

Text and email sequences that reach new leads promptly and book tours and applications directly for the on-site leasing team.

04

04

Educate

Educate

Market education built for the property: comparison pages, neighborhood guides, flyers and targeted email offers.

05

05

Report

Report

Weekly reporting and optimization calls with the leasing team, so spend follows what is converting.

As featured in

HousingWire
Crain Communications
Inc. company profile
CustomerThink
2023 Top Women in Marketing Awards

As featured in

HousingWire
Crain Communications
Inc. company profile
CustomerThink
2023 Top Women in Marketing Awards

Lead generation questions

How quickly should a renter lead be followed up?

Immediately, and by text: the first message reaches a new lead in under five seconds, so there is no lag. At The Crest in Duson, Louisiana, texting every lead to book a tour let a single on-site leasing person take the community from 21 to 60 occupied homes in eight months. At CODA in Nashville, prompt text follow-up that booked tours directly turned more than 1,100 leads into 110 signed leases.

What conversion rates should a lease-up funnel hit?

As a benchmark, aim for 20โ€“30% of leads to tours, 30โ€“50% of tours to applications and 50% or more of applications to leases. Our recent lease-ups show the range. CODA converted 22% of leads to tours and 47% of tours to applications. Clipper Lofts converted 15% of leads to tours, 35% of tours to applications and 84% of applications to leases. 30 Kent converted 20% of leads to tours and 5.25% of leads to signed leases. Rates depend on the building, the market and the quality of the leads, so we report every stage weekly and fix the weakest one first.

Do you work with our CRM?

Yes. CRM and lead-management integration is part of the service. We connect the lead capture page and campaigns to the system your team already uses, such as Yardi, AppFolio or ResMan, so every lead arrives with its source and every tour and lease can be traced back to the channel that produced it. That attribution is what lets us report cost per lease and move budget to the channels that convert.

Can you build a waitlist before a building opens?

Yes. At The Current in Grand Rapids, a waitlist campaign built a list of more than 700 leads, raised the lead capture pageโ€™s conversion rate from single digits to about 15%, and converted 12.5% of the waitlist; the building was 99% leased in under eight months. For Ori, a coming-soon lead generation and nurture program generated about 2,000 renter leads from 50 states.

Maximize Your

Leasing Funnel

Maximize Your

Leasing Funnel

Book an intro call with our team. We'll look at your lease-up and show you where your leasing funnel is losing renters.

Book an Intro Call

Hi! Let's Lease Up Your Property

Hi! Let's Lease Up Your Property

Schedule your consultation today to maximize occupancy and boost revenue.

Hi! Let's Lease Up Your Property

Schedule your consultation today to maximize occupancy and boost revenue.

Hi! Let's Lease Up Your Property

Schedule your consultation today to maximize occupancy and boost revenue.

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